Return and Refund Policy

At TVHUB, we aim to provide quality electronics and appliances. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Returns

Returns may be accepted for products that are:

• Damaged upon delivery

• Defective or faulty

• Different from what was ordered

Products should be returned in their original condition with packaging and accessories where applicable.

Refunds & Exchanges

After inspection and approval, we may offer a replacement, exchange, repair, or refund depending on the situation and applicable warranty terms.

Refund processing times may vary depending on the payment provider.

Change of Mind

Returns due to a change of mind may not be accepted, especially for products that have been opened, installed, or used.

Contact Us

For returns, refunds, or warranty claims:

Email: enquire@tvhubkenya.shop
Location: Nairobi, Kenya

TVHUB — Quality Electronics & Appliances